Retail Services

50 years of know-how

For 50 years, we have been committed to offering our customers a high quality of service. Our in-shops experts are continuously trained. Thanks to their in-depth knowledge in all aspects of the business, together with continuous improvement efforts, 5àsec is the only dry cleaning brand to provide tailor-made advice as well as a wide range of textile care services.

We are committed to quality

5àsec has evolved over the years to better satisfy its customers without violating its 5 commitments in order to guarantee an enduring quality of service:

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​A wide range of services

Thanks to our internal R&D efforts, together with a privileged relationship with our providers, 5àsec offers a comprehensive range of specific care, suited to each type of fibre, so as to meet each and every need.

A brand close to its customers

We have managed to evolve in line with new consumer trends and to offer services to make our customers daily life easier:

• Online ordering via my5àsec home pick-up and delivery dry cleaning App
• Express services in 2h, 4h or on the same day
• Alerts when garments are ready
• Dry cleaning available from 7am to 10pm

On-demand services to meet the requirements of each customer: cleaning service charged per piece, extra care, subscriptions, pre-payment, laundry service charged per kilo…